There are many approaches to ensuring successful adoption. The approach that works for your organisation depends on resources available to support your website or software project. Therefore, this needs to be a highly collaborative approach.

However, there are three key principles that are applied to whichever approach we choose:

  1. Keep it simple – interfaces can get complicated quickly if we try to accomplish to much with a single element.
  2. Keep it universal – universal access is a step beyond “Accessibility” becuase it considers more than differently abled users, but also different devices, living circumstances and even cultural differences.
  3. Keep asking – we think of it as progress over perfection – as long as we maintain the flexibility, we should continuously poll our users and make improvments based on thieir feedback.